Developing and implementing IT Management and Governance processes in an organization is not rocket science. But it’s hard work. It’s a myriad of details and it requires a dedicated team. Building this team, guiding the team through the details of the process, and doing the hard work alongside them is what EAI’s facilitation is about.
EAI’s focus throughout the project will be to ensure that the final recommendation for the reengineered process is of high quality, one hundred percent developed by the planning team, absolutely credible, and fully accepted by management.
Typically, the team members are highly experienced, qualified and respected in the organizations they represent, but they may have limited experience in information management processes, and they have not operated in a team environment for six to twelve months. EAI will literally build a high-performing team, train them in new tasks and procedures and provide guidance based upon experience form other government or commercial projects.
EAI’s facilitation will ensure that the team delivers a high quality Strategic Information Management Plan on time and within budget.
EAI’s facilitators are versed in addressing the psychological factors that play a role in the life cycle of a team. For example, we are fully aware that often a team experiences a breakdown before breakthrough to greater performance. EAI recognizes the experience as legitimate, helpful to the projects, and guides the team through it.
Enterprise Architecture planning (EAP) Project - Team Facilitation
This is the primary support task for EAP, covering every aspect of the methodology through the final report and presentation. EAI’s consultants are experts at facilitating EAP team meetings, discussions, and presentations. Most importantly, the techniques and guidelines for EAP foster out-of-the-box creative thinking, the key ingredient for devising innovative solutions.
EAI facilitators bring techniques for constantly adjusting the EAP work plan, and templates for the deliverables. With years of experience on similar engagements, we understand the criteria for high quality business models and architectures.
Several levels of team facilitation and consulting support can be provided by EAI. They vary from part-time oversight to full-time facilitation and working along the team as a team member.
Institutionalize EAP (InstEAPTM) project – Team Facilitation
The development of an IT capital investment process follows standard phases in business process redesign. Initiate the project, assess the current situation, reengineer and pilot the process, and implement the reengineered process.
Whereas the EAP project constitutes primarily the reengineer and pilot aspect of the new IT capital investment process, InstEAPTM or Institutionalize EAP is the implementation component of the redesign project. EAI will facilitate all phases of the implementation.
Project Direction, Quality and Progress Reviews and Briefings
EAI provides periodic guidance and recommendations for the overall direction of an EAP project. This is a part-time role, conducted by the partner-level EAI consultants.
The activities include:
- Reviewing project deliverables for quality,
- Evaluating the rate of project progress against the work plan,
- Suggesting solutions to the myriad of problems and issues that arise, and
- Presenting a status briefings to the champion and executive sponsor together with our findings and recommendations.
These reviews and briefings typically coincide with major milestones. The aim is to bring one phase of EAP to a successful conclusion and to initiate the next one to the point where the team is confident of proceeding on its own to the next milestone.